Last Updated: July 30, 2026

Welcome to The Healing Process.

Your trust matters to us. This Privacy Policy explains how The Healing Process, founded by Veronica Claytemple, collects, uses, protects, and shares information when you visit thehealingprocess.health, submit a form, respond to an advertisement, request information, communicate with us, or use our related services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

Using our website does not automatically mean that you consent to receive promotional email or text messages. When consent is required, we will request it separately.

Information We Collect

Information You Choose to Provide

We may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Communication preferences
• Information you include in an email, form, direct message, text message, or other communication
• Appointment or event-registration details
• Information related to a resource, class, product, service, or educational opportunity you ask to learn about
• Records showing when and how you requested information or consented to communication

You may provide this information when you:

• Complete a form on our website
• Submit a Facebook or Instagram lead form
• Request information through an advertisement or social media post
• Send us a direct message
• Subscribe to educational communication
• Register for an event or appointment
• Reply to an email or text message
• Contact us for customer support
• Purchase through a third-party partner or affiliate link

Social Media and Advertising Forms

We may collect your name, email address, telephone number, campaign source, communication preferences, and consent records when you submit a form through Facebook, Instagram, our website, HighLevel, LeadConnector, or another approved platform.

Information submitted through a Meta platform may also be processed by Meta according to its own privacy policies and terms.

Please do not submit medical records, diagnoses, disability information, treatment information, insurance information, financial account details, credit information, Social Security numbers, or other highly sensitive information through our general inquiry forms, advertisements, email, text messages, or social media messages.

Our general forms are intended to collect basic contact information and help us provide the educational information you requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Pages you visit
• Links you click
• Date and time of your visit
• Device and browser information
• Internet Protocol address
• Approximate location based on your Internet Protocol address
• Referring website, advertisement, or traffic source
• General website interaction and campaign information

This information helps us understand how people find and use our website and which educational resources may be most helpful.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Help the website function properly
• Remember preferences
• Understand website activity
• Measure campaign performance
• Improve our content and services
• Understand which advertisements or resources lead people to our website

These technologies may be provided by website hosts, analytics providers, Meta, Google, HighLevel, LeadConnector, or other service providers.

You may adjust cookie permissions through your browser or device settings. Disabling cookies may affect how some website features function.

How We Use Your Information

We may use information to:

• Respond to your questions and requests
• Deliver information you specifically requested
• Send appointment, event, or service confirmations
• Provide educational resources
• Manage inquiries and customer relationships
• Communicate about products, services, classes, events, or opportunities you asked to explore
• Send email or text follow-up when appropriate permission has been provided
• Maintain records of consent, communication preferences, and opt-out requests
• Provide customer support
• Improve our website, educational content, and services
• Understand campaign and website performance
• Protect our website, accounts, and business from misuse or security threats
• Meet legal, regulatory, accounting, or recordkeeping obligations
• Enforce our terms, policies, and agreements

The Healing Process provides educational wellness information. We do not use information submitted through general forms to diagnose, prescribe, treat, cure, or prevent a medical condition.

Email and Text Message Communications

When you provide your email address or mobile telephone number and affirmatively agree to receive communication, The Healing Process may send:

• Information you requested
• Educational follow-up
• Appointment or event communication
• Customer-service communication
• Occasional promotional messages

Consent to receive promotional text messages is not a condition of purchasing a product or service.

Message frequency may vary. Message and data rates may apply.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

You may withdraw permission for text messages by replying STOP or by contacting us directly. We will honor reasonable requests to stop communication. We may send one final non-promotional message confirming that your request was received.

Withdrawing consent from marketing communication does not prevent us from sending necessary transactional or customer-service messages related to a purchase, appointment, account, or request you initiated, when legally permitted.

HighLevel, LeadConnector, and Customer-Relationship Tools

We may use HighLevel, LeadConnector, or another customer-relationship and automation platform to:

• Receive form submissions
• Organize contact information
• Record communication preferences
• Send approved email and text communication
• Track requested resources
• Manage conversations and customer support
• Record appointments
• Measure campaign activity
• Maintain opt-out records

Information entered into these systems may be processed and stored by the service provider according to its own privacy, security, and data-processing terms.

AI-Assisted Tools

We may use approved artificial-intelligence-assisted tools to help organize information, draft communications, summarize non-sensitive information, support customer service, or improve business operations.

AI-assisted content may be reviewed by a person when appropriate.

Please do not submit medical records, passwords, financial account information, government identification numbers, or other highly sensitive information through general website forms, chat tools, advertisements, email, or social media messages.

How We Share Information

We do not sell your personal information for money.

We may share limited information in the following circumstances.

Service Providers

We may provide information to trusted companies that help us operate our website and services, including:

• Website hosting and domain providers
• Google Workspace
• Meta platforms, including Facebook and Instagram
• HighLevel and LeadConnector
• Email and text-message service providers
• Customer-relationship and automation platforms
• Calendar and appointment providers
• Event-registration providers
• Analytics and advertising measurement providers
• Payment, accounting, security, or technical-support providers
• Approved AI-assisted service providers

These providers may process information only as permitted by their agreements, policies, and applicable law.

Affiliate and Partner Companies

Our website and communications may contain links to third-party partner or affiliate websites.

When you click an affiliate or partner link, the third party may collect information and process a purchase under its own privacy policy, terms, payment practices, shipping policies, warranty terms, and return policies.

The Healing Process does not control the privacy or data practices of third-party websites.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

• Comply with a law, court order, legal process, or government request
• Protect the rights, safety, property, or security of The Healing Process or another person
• Investigate fraud, misuse, security threats, or violations of our policies
• Establish, exercise, or defend legal rights

Business Changes

If The Healing Process is reorganized, transferred, merged, or succeeds to another business structure, information may be transferred as part of that process, subject to appropriate privacy protections.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the information or services requested
• Maintain appropriate customer and business records
• Document consent and opt-out requests
• Meet legal, tax, accounting, or regulatory obligations
• Resolve disputes
• Protect our rights and systems

Information may be deleted or de-identified when it is no longer reasonably required.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

• Secure website connections
• Password-protected systems
• Access controls
• Two-step verification where available
• Limited access to authorized individuals
• Security and monitoring tools
• Reputable service providers

No website, email system, text-message platform, or online storage system can be guaranteed to be completely secure.

Please use care when deciding what information to send electronically.

Your Choices and Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

• Ask whether we have personal information about you
• Request access to certain information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent for future communication
• Object to or limit certain uses of information
• Opt out of certain targeted advertising or data-sharing practices
• Receive information in a portable format where required
• Appeal certain privacy-request decisions where applicable

To make a privacy request, contact:

[email protected]

We may need to verify your identity before completing a request. Some information may be retained when required for legal, security, tax, fraud-prevention, consent-record, or transactional purposes.

Email Choices

Use the unsubscribe link in a promotional email or contact us at [email protected].

Text-Message Choices

Reply STOP to a text message or contact us directly.

Cookie Choices

You may manage cookies through your browser or device settings and through any cookie controls made available on our website.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has submitted personal information, please contact us so we can review and delete it when appropriate.

People under 18 should use our website and services with the involvement and permission of a parent or legal guardian.

Third-Party Websites

Our website may link to websites, social media platforms, stores, event pages, payment providers, and other third-party services.

This Privacy Policy does not apply to websites or services operated by another company. Please review the privacy policy and terms of each third party before submitting information or making a purchase.

Visitors Outside the United States

The Healing Process is based in the United States.

If you visit our website or submit information from another country, your information may be transferred to and processed in the United States or in other locations where our service providers operate.

Privacy laws in those locations may differ from the laws where you live.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

When we update the policy, we will revise the Last Updated date at the top of this page.

When appropriate, we may also provide additional notice through the website, email, or another reasonable method.

Contact Us

Questions, concerns, and privacy requests may be sent to:

The Healing Process
Email: [email protected]
Website: thehealingprocess.health

Thank you for being part of The Healing Process community.

Veronica Claytemple
Founder, The Healing Process